JAMDA
Volume 7, Issue 7 , Pages 407-411 , September 2006

Inter-disciplinary Focus Groups on Telephone Medicine: A Quality Improvement Initiative

  • Heather E. Whitson, MD

      Affiliations

    • Geriatrics Division, Duke University Medical Center, Durham, NC
    • Geriatric Research, Education, and Clinical Center (GRECC), Durham VA Medical Center, Durham, NC.
    • Corresponding Author InformationAddress correspondence to Heather E. Whitson, DUMC 3003, Durham, NC 27710.
    • ,
  • S. Nicole Hastings, MD

      Affiliations

    • Geriatrics Division, Duke University Medical Center, Durham, NC
    • Geriatric Research, Education, and Clinical Center (GRECC), Durham VA Medical Center, Durham, NC.
    • ,
  • Eleanor S. McConnell, RN, PhD

      Affiliations

    • Geriatrics Division, Duke University Medical Center, Durham, NC
    • Duke University School of Nursing, Durham, NC
    • Geriatric Research, Education, and Clinical Center (GRECC), Durham VA Medical Center, Durham, NC.
    • ,
  • Deborah A. Lekan-Rutledge, RN, C, MSN

      Affiliations

    • Duke University School of Nursing, Durham, NC

References 

  1. Sloane P , Lekan-Rutledge D , Gilchrist P . Telephone contacts in the decision-making process . J Gerontol Nurs . 1986;12:35–39
  2. Fowkes W , Christenson D , McKay D . An analysis of the use of the telephone in the management of patients in skilled nursing facilities . J Am Geriatr Soc . 1997;45:67–70
  3. Perkins A , Gagnon R , deGruy F . A comparison of after-hours telephone calls concerning ambulatory and nursing home patients . J Fam Pract . 1993;37:247–250
  4. McNabney M , Andersen R , Bennett R . Nursing documentation of telephone communication with physicians in community nursing homes . J Am Med Dir Assoc . 2004;5:180–185
  5. Kane RS . Factors affecting physician participation in nursing home care . J Am Geriatr Soc . 1993;41:1000–1003
  6. Cadogan M , Franzi C , Osterweil D , et al.   Barriers to effective communication in skilled nursing facilities: Differences in perception between nurses and physicians . J Am Geriatr Soc . 1999;47:71–75
  7. Kayser-Jones J , Weiner C , Barbaccia J . Factors contributing to the hospitalization of nursing home residents . Gerontologist . 1989;29:502–510
  8. Stewart DW , Shamdasani PN . Focus Groups: Theory and Practice (Applied Social Research Methods Series) . Volume 20. Newbury Park, CA: Sage Publications; 1990;

PII: S1525-8610(06)00048-X

doi: 10.1016/j.jamda.2006.01.023

JAMDA
Volume 7, Issue 7 , Pages 407-411 , September 2006

Article Tools