JAMDA
Volume 8, Issue 2 , Pages 123-127, February 2007

Videophone Communication Between Residents and Family: A Case Study

  • Brian K. Hensel, PhD, MSPH

      Affiliations

    • Health Management and Informatics, School of Medicine, University of Missouri, Columbia, MO
    • Corresponding Author InformationAddress correspondence to Brian K. Hensel, PhD, Department of Health Management and Informatics, University of Missouri, 324 Clark Hall, Columbia, MO 65211-4380.
    • ,
  • Debra Parker-Oliver, PhD

      Affiliations

    • School of Social Work, University of Missouri, Columbia, MO
    • ,
  • George Demiris, PhD

      Affiliations

    • Biobehavioral Nursing and Health Systems, School of Nursing, University of Washington, Seattle, WA.

published online 16 December 2006.

Objectives

This case study examines the uses, perceived advantages and disadvantages, and expectations of videophone communication by a nursing home resident and a geographically distant family member.

Methods

Interviews were conducted with these participants, one in person and one by phone.

Results

Themes identified suggest that, with the added visual component, there are additional uses and psychosocial benefits of videophone communication when compared to the telephone for both nursing home residents and family members.

Conclusion

The study suggests that the use of the technology is not only feasible in an institutional setting but also beneficial. Further research with larger groups is supported.

Keywords: Social support, communication, technology, videophone

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 This work was supported in part by the National Library of Medicine (NLM) Biomedical and Health Informatics Research Training Grant T15-LM07089-14.There was no conflict of interest in this study for any of the authors.

PII: S1525-8610(06)00489-0

doi:10.1016/j.jamda.2006.09.012

JAMDA
Volume 8, Issue 2 , Pages 123-127, February 2007

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