JAMDA
Volume 9, Issue 5 , Pages 332-336 , June 2008

Mediation in Long-Term Care Facilities: A Pilot Project

  • Diane Persson, PhD

      Affiliations

    • Corresponding Author InformationAddress correspondence to Diane Persson, PhD, University of Texas Health Science Center, School of Nursing Center on Aging, 6901 Bertner St., SON 611, Houston, TX 77030.
    • ,
  • Carmen Castro, MS

References 

  1. Wood E. Dispute resolution and dementia: seeking solutions. Georgia Law Review. 2001;35:785–834
  2. Saravia A. Overview of alternative dispute resolution in healthcare disputes. J Health Law. 1999;32:139–153
  3. Kovach K. Mediation: Principles and Practice. St. Paul: West Publishing Co; 2000;
  4. Maurer K. A dispute resolution alternative. Provider. 2004;30:43–44
  5. Wagner L. Packaging the arbitration agreement. Provider. 2004;30:17;19–20, 23–24, 27–29
  6. Nursing Home Regulations Manual, February 2007;14:1–2, 8. In: Washington, DC: Thompson Publishing Group, Inc; 2007;p. 1–28
  7. Saulo M, Wagener R. Mediation training enhances conflict management by healthcare personnel. Am J Manag Care. 2000;6:473–483
  8. Saulo M, Wagener R, Rothschild I. Mediation: A response to aid-in-dying in the Supreme Court decision. J Nurs Admin. 1998;28:54–62
  9. Craig Y. Patient decision-making: Medical ethics and mediation. J Med Ethics. 1996;22:164–167
  10. Duncheon M. Using mediation to resolve disputes among hospitals and physicians. Healthc Financ Manage. 1999;53:78–79
  11. Liberman A, Rotarius T, Kendall L. Alternative dispute resolution: A conflict management tool in health care. Health Care Superv. 1997;16:9–20
  12. Dubler N. Mediation and managed care. J Am Geriatr Soc. 1998;46:359–364
  13. Gerardi D. Using mediation techniques to manage conflict and create healthy work environments. AACN Clin Issues. 2004;15:182–195
  14. Gibson K. Mediation in the medical field. Hastings Cent Report. 1999;29:6–13
  15. Cox E, Parsons R. Senior-to-senior mediation service project. Gerontologist. 1992;32:420–422
  16. Butterwick S, Hommel P, Keilitz I. Evaluating Mediation as a Means of Resolving Adult Guardianship Cases. Ann Arbor: The Center for Social Gerontology; 2001;http://www.tcsg.org/Accessed September 17, 2007
  17. Mihalakos G. Mediation to become option to resolve Medicare beneficiary complaints. Conn Med. 2003;67:525
  18. Casta-Kaufteil A. The old and the restless: Mediating rights to intimacy for nursing home residents with cognitive impairments. J Med Law. 2004;8:69–86
  19. Goodman O, Hanawi N. Care and conflict in nursing homes. National Institute for Dispute Resolution Forum. 1991;Summer/Fall:26–30
  20. Wood E, Karp N. Mediation: Reframing care conflicts in nursing homes. Generations. 1994;18:54–57
  21. Karp N, Wood E. Keep Talking, Keep Listening: Mediating Nursing Home Care Conflicts. Washington: American Bar Association; 1997;
  22. Craig Y. Elder mediation: Can it contribute to the prevention of elder abuse and the protection of the rights of elders and their carers?. J Elder Abuse Negl. 1994;6:83–95
  23. Castle NG, Engberg J. Staff turnover and quality of care in nursing homes. Med Care. 2005;43:616–626
  24. Curry LC, Walker C, Hogstel MO, Walker MB. A study of family councils in nursing homes. Geriatr Nurs. 2007;28:245–253

 This program is supported, in part, by the City of Houston acting as the Harris County Area Agency on Aging and the Texas Department of Aging and Disability Services.

PII: S1525-8610(08)00034-0

doi: 10.1016/j.jamda.2008.01.017

JAMDA
Volume 9, Issue 5 , Pages 332-336 , June 2008

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