JAMDA
Volume 11, Issue 4 , Pages 246-252 , May 2010

The Relationship Between Workplace Environment and Job Satisfaction Among Nursing Assistants: Findings From a National Survey

  • Janice C. Probst, PhD

      Affiliations

    • South Carolina Rural Health Research Center, Department of Health Services Policy and Management, Arnold School of Public Health, University of South Carolina, Columbia, SC
    • Corresponding Author InformationAddress correspondence to Janice C. Probst, PhD, South Carolina Rural Health Research Center, Department of Health Services Policy and Management, Arnold School of Public Health, University of South Carolina, 220 Stoneridge Drive, Suite 204, Columbia, SC 29210.
    • ,
  • Jong-Deuk Baek, PhD

      Affiliations

    • Division of Health Services Administration, Graduate School of Public Health, San Diego State University, San Diego, CA
    • ,
  • Sarah B. Laditka, PhD

      Affiliations

    • Department of Public Health Sciences, University of North Carolina at Charlotte, Charlotte, NC

References 

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  3. Bostick JE, Rantz MJ, Flesner MK, Riggs CJ. Systematic review of studies of staffing and quality in nursing homes. J Am Med Dir Assoc. 2006;7:366–376
  4. Castle NG. Assessing job satisfaction of nurse aides in nursing homes: The Nursing Home Nurse Aide Job Satisfaction Questionnaire. J Gerontol Nurs. 2007;33:41–47
  5. Castle N. Nursing home caregiver staffing levels and quality of care. J Appl Gerontol. 2008;27:375–405
  6. Castle NG, Engberg J. Staff turnover and quality of care in nursing homes. Med Care. 2005;43:616–626
  7. Castle NG, Engberg J. Further examination of the influence of caregiver staffing levels on nursing home quality. Gerontologist. 2008;48:464–476
  8. Castle NG, Engberg J, Anderson R, Men A. Job satisfaction of nurse aides in nursing homes: Intent to leave and turnover. Gerontologist. 2007;47:193–204
  9. Collier E, Harrington C. Staffing characteristics, turnover rates, and quality of resident care in nursing facilities. Research in Gerontological Nursing. 2008;1:157–170
  10. Parsons SK, Simmons WP, Penn K, Furlough M. Determinants of satisfaction and turnover among nursing assistants. The results of a statewide survey. J Gerontol Nurs. 2003;29:51–58
  11. McGilton KS, Hall LM, Wodchis WP, Petroz U. Supervisory support, job stress, and job satisfaction among long-term care nursing staff. J Nurs Adm. 2007;37:366–372
  12. Secrest J, Iorio DH, Martz W. The meaning of work for nursing assistants who stay in long-term care. J Clin Nurs. 2005;14:90–97
  13. Lapane KL, Hughes CM. Considering the employee point of view: Perceptions of job satisfaction and stress among nursing staff in nursing homes. J Am Med Dir Assoc. 2007;8:8–13
  14. Castle NG. Measuring staff turnover in nursing homes. Gerontologist. 2006;46:210–219
  15. Cherry B, Ashcraft A, Owen D. Perceptions of job satisfaction and the regulatory environment among nurse aides and charge nurses in long-term care. Geriatr Nurs. 2007;28:183–192
  16. Bowers BJ, Esmond S, Jacobson N. The relationship between staffing and quality in long-term care facilities: Exploring the views of nurse aides. J Nurs Care Qual. 2000;14:55–64quiz 73–55
  17. Squillace MR, Remsburg RE, Bercovitz A, et al. An introduction to the National Nursing Assistant Survey. Vital Health Stat. 2007;1(44):1–54
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  19. Brannon D, Zinn JS, Mor V, Davis J. An exploration of job, organizational, and environmental factors associated with high and low nursing assistant turnover. Gerontologist. 2002;42:159–168discussion 157–158
  20. Anderson RA, Corazzini KN, McDaniel RR. Complexity science and the dynamics of climate and communication: reducing nursing home turnover. Gerontologist. 2004;44:378–388
  21. Pennington K, Scott J, Magilvy K. The role of certified nursing assistants in nursing homes. J Nurs Adm. 2003;33:578–584
  22. Bowers BJ, Esmond S, Jacobson N. Turnover reinterpreted CNAs talk about why they leave. J Gerontol Nurs. 2003;29:36–43
  23. Castle NG, Engberg J. Organizational characteristics associated with staff turnover in nursing homes. Gerontologist. 2006;46:62–73
  24. Kemper P, Heier B, Barry T, et al. What do direct care workers say would improve their jobs? Differences across settings. Gerontologist. 2008;48:17–25
  25. Rondeau KV, Wagar TH. Nurse and resident satisfaction in magnet long-term care organizations: do high involvement approaches matter?. J Nurs Manag. 2006;14:244–250
  26. Holton BC, O'Neill BW. Job embededness: A theoretical foundation for developing a comprehensive nurse retention plan. J Nurs Adm. 2004;34:216–227
  27. Pillemeier K, Meador R, Henderson CJ, et al. A facility specialist model for improving retention of nursing home staff: Results from a randomized, controlled study. Gerontologist. 2008;48:80–89
  28. Jenkins J. Eliminating common PACU delays. J Healthc Inf Manag. 2007;21:53–58
  29. Nelson-Peterson DL, Leppa CJ. Creating an environment for caring using lean principles of the Virginia Mason Production System. J Nurs Adm. 2007;37:287–294
  30. Cascio WF. The high cost of low wages. Harv Bus Rev. 2006;84:23
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 The authors have no conflicts of interest.

PII: S1525-8610(09)00293-X

doi: 10.1016/j.jamda.2009.08.008

JAMDA
Volume 11, Issue 4 , Pages 246-252 , May 2010

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