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Visitor Restriction Policies and Practices in Residential Continuing Care Facilities

      People of all types visit family members and friends in residential continuing care facilities (nursing homes, auxiliary hospitals, and/or assisted living facilities). Issues over visitors arise periodically, as illustrated by media stories of visitor banning. No research or other articles were found to show how often or for what reasons visitor banning or restrictions occur. It is evident though that continuing care residents need to be protected from harm, as they are usually advanced in age and disabled from 1 or more illnesses.
      • Ostwald S.K.
      • Runge A.
      • Lees E.J.
      • Patterson G.D.
      Texas certified volunteer Long-Term Care Ombudsmen: Perspectives of role and effectiveness.

      Statistics Canada. Living arrangements of seniors, 2013. Available at: http://www12.statcan.ca/census-recensement/2011/as-sa/98–312-x/98–312-x2011003_4-eng.cfm. Accessed October 15, 2015.

      • Volicer L.
      • DeRuvo L.
      • Hyer K.
      • et al.
      Development of a scale to measure quality of visits with relatives with dementia.
      • Wilson D.M.
      • Truman C.D.
      Canada’s continuing care population: A description and discussion of information issues and health care concerns.
      Continuing care facilities clearly have a duty of care for their residents,
      • Wilson D.M.
      • Truman C.D.
      Canada’s continuing care population: A description and discussion of information issues and health care concerns.
      • Wilson D.
      • Truman C.
      Long-term-care residents. Concerns identified by population and care trends.
      with concerns having been raised over nursing home staff who neglect or abuse residents.

      National Center on Elder Abuse. Statistics/Data. Available at: http://www.ncea.aoa.gov/library/data/. Accessed October 15, 2015.

      However, it is not uncommon for staff to be belittled, argued with, threatened, and physically assaulted by residents or their visitors.
      • Miranda H.
      • Punnett L.
      • Gore R.
      • Boyer J.
      Violence at the workplace increases the risk of musculoskeletal pain among nursing home workers.
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      References

        • Ostwald S.K.
        • Runge A.
        • Lees E.J.
        • Patterson G.D.
        Texas certified volunteer Long-Term Care Ombudsmen: Perspectives of role and effectiveness.
        J Am Med Dir Assoc. 2003; 4: 323-328
      1. Statistics Canada. Living arrangements of seniors, 2013. Available at: http://www12.statcan.ca/census-recensement/2011/as-sa/98–312-x/98–312-x2011003_4-eng.cfm. Accessed October 15, 2015.

        • Volicer L.
        • DeRuvo L.
        • Hyer K.
        • et al.
        Development of a scale to measure quality of visits with relatives with dementia.
        J Am Med Dir Assoc. 2008; 9: 327-331
        • Wilson D.M.
        • Truman C.D.
        Canada’s continuing care population: A description and discussion of information issues and health care concerns.
        Can J Aging. 2003; 22: 127-131
        • Wilson D.
        • Truman C.
        Long-term-care residents. Concerns identified by population and care trends.
        Can J Public Health. 2005; 95: 382-386
      2. National Center on Elder Abuse. Statistics/Data. Available at: http://www.ncea.aoa.gov/library/data/. Accessed October 15, 2015.

        • Miranda H.
        • Punnett L.
        • Gore R.
        • Boyer J.
        Violence at the workplace increases the risk of musculoskeletal pain among nursing home workers.
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        Patterns of family visiting with institutionalized elders: The case of dementia.
        J Gerontol B Psychol Sci Soc Sci. 2002; 57: S234-S246