Quality Improvement| Volume 19, ISSUE 3, PB15, March 2018

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Collaboration Between a Post-Acute & Long Term Care Facility and It’s Family Council in Better Serving It’s Patients, Families, and Staff

      The 1987 Nursing Home (NH) Reform Act includes provisions for families of NH residents to hold private family council (FC) meetings within Medicare and Medicaid certified NH facilities. Literature on FCs including literature recommended by a local ombudsman were reviewed. A local PA & LTC Facility and it’s FC then collaborated on a quality improvement(QI) project to improve its informal FC's process.
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