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Brief Report| Volume 22, ISSUE 3, P696-700.e1, March 2021

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Substantial Differences in Turnover Intention Between Direct Care Workers in Chinese Hospitals and Long-Term Care Facilities

  • Zhenzhen Zhang
    Affiliations
    Shandong University, Cheeloo College of Medicine, School of Public Health, Centre for Health Management and Policy Research (NHC Key Lab of Health Economics and Policy Research), Jinan, Shandong, China
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  • Shuangshuang Wang
    Affiliations
    Shandong University, Cheeloo College of Medicine, School of Public Health, Centre for Health Management and Policy Research (NHC Key Lab of Health Economics and Policy Research), Jinan, Shandong, China

    Department of Gerontology, University of Massachusetts Boston, Boston, MA, USA
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  • Chao Miao
    Affiliations
    Department of Management and Marketing, Salisbury University, Salisbury, MD, USA
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  • Mingzhu Su
    Affiliations
    Shandong University, Cheeloo College of Medicine, School of Public Health, Centre for Health Management and Policy Research (NHC Key Lab of Health Economics and Policy Research), Jinan, Shandong, China
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  • Tao Chen
    Affiliations
    Shandong University, Cheeloo College of Medicine, School of Public Health, Centre for Health Management and Policy Research (NHC Key Lab of Health Economics and Policy Research), Jinan, Shandong, China
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  • Nengliang (Aaron) Yao
    Correspondence
    Address correspondence to Nengliang (Aaron) Yao, PhD, Cheeloo Scholar Professor, Shandong University, School of Public Health, Centre for Health Management and Policy Research, 44 Wenhua West Road, Lixia District, Jinan, Shandong 250012, China.
    Affiliations
    Shandong University, Cheeloo College of Medicine, School of Public Health, Centre for Health Management and Policy Research (NHC Key Lab of Health Economics and Policy Research), Jinan, Shandong, China

    Home Centered Care Institute, Schaumburg, IL, USA

    School of Medicine, University of Virginia, Charlottesville, VA, USA
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Published:October 20, 2020DOI:https://doi.org/10.1016/j.jamda.2020.09.006

      Abstract

      Objectives

      High retention rates among direct care workers (DCWs) affect the quality of aged care. However, limited research has explored factors associated with retention in China's aged care industry. This study compared turnover intention among DCWs in Chinese hospitals and long-term care facilities (LTCFs).

      Design

      A cross-sectional survey with the stratified-random sampling method.

      Setting and Participants

      A total of 370 DCWs from 7 hospitals and 311 DCWs from 7 LTCFs located in Fujian Province, China, were surveyed.

      Measures

      Turnover intention, contractual status, income, sociodemographic characteristics, and other work-related factors were self-reported by surveyed DCWs.

      Results

      Approximately 80% of DCWs in hospitals had employment contracts, whereas only 9% of DCWs were contractual in LTCFs. DCWs from hospitals reported lower turnover intention (20.5% vs. 37.0%) than did DCWs from LTCFs. Contracted DCWs from hospitals had the lowest turnover intention (14.8%). Contracted and noncontracted DCWs in LTCFs were more likely to report turnover intention than hospital contracted DCWs (odds ratio [OR] 3.68, P = .008 and OR = 3.17, P < .001, respectively).

      Conclusions and Implications

      Contractual status and facility type were jointly associated with turnover intention of DCWs in China. DCWs in LTCFs were likely to report much higher turnover intention than contracted DCWs in hospitals. The expanded use of employment contracts may lower turnover intention in long-term care DCWs by improving their job stability and security. The labor market of DCWs needs to be regulated by the Chinese Labor Law.

      Keywords

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