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Original Study| Volume 22, ISSUE 6, P1292-1299.e5, June 2021

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A Nurse-Led Bridging Program to Reduce 30-Day Readmissions of Older Patients Discharged From Acute Care Units

Open AccessPublished:November 20, 2020DOI:https://doi.org/10.1016/j.jamda.2020.09.015

      Abstract

      Objectives

      Older hospitalized patients are at high risk of early readmissions, requiring the implementation of enhanced coordinated transition programs on discharge. The objective of this study was to evaluate the impact of a nurse-led transition bridging program on the rate of unscheduled readmissions of older patients within 30 days from discharge from geriatric acute care units.

      Design

      A stepped-wedge cluster randomized trial.

      Setting and Participants

      Seven hundred five patients aged ≥75 years hospitalized in one of 10 acute geriatric units, with at least 2 readmission risk-screening criteria (derived from the Triage Risk Screening Tool), were included from July 2015 to August 2016.

      Methods

      The intervention condition consisted in a nurse-led hospital-to-home bridging program with 4 weeks postdischarge follow-up (2 home visits and 2 telephone calls). Unscheduled hospital readmission or emergency department (ED) visits were compared in intervention and control condition within 30 days from discharge.

      Results

      The rate of 30-day readmission or ED visit was 15.5% in the intervention condition vs 17.6% in the control condition [hazard ratio stratified on clusters: 0.61 (upper limit unilateral 95% confidence interval = 1.11), P = .09]. Rate of presence of professional caregivers was increased in the intervention condition (P < .001).

      Conclusions and Implications

      Although the intervention resulted in an increase in the rate of implementation of a package of care at the 4-week of follow-up, we could not demonstrate a reduction in the rate of 30-day readmissions or ED visits of older patients at risk of readmission. These findings support the evaluation of this type of program on the longer term.

      Keywords

      Growing numbers of patients admitted in acute care are aged 75 years or older, of whom many are at high risk of unplanned repeated hospitalizations.
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      Hospital readmissions in frail older people.
      In these patients, sudden disruptions in continuity of care in the posthospital period contribute to high rates of unnecessary readmissions potentially amenable to targeted prevention.
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      Unscheduled readmissions can affect around 20% of patients in the adult population.
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      (Agence Technique de l'information sur l'hospitalisation). Analyse de l'activité hospitalière.
      Given demographic projections, reducing hospital readmissions of older adults has become a priority for hospitals and national health plans. Repeated admissions have multiple causes (eg, issues with discharge planning, coordination, social support, self-managing of symptoms, medication safety, or financial issues).
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      This makes improving hospital-to-home transition a complex task, requiring interventions starting during hospitalization and continuing after discharge.
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      The numerous transition programs that have been developed on this basis
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      Project RED.
      Illinois Transitional Care Consortium
      The Bridge Model.
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      How-To Guide: Improving Transitions From the Hospital to Home Health Care to Reduce Avoidable Rehospitalizations.
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      Optimizing transitions of care to reduce rehospitalizations.
      were shown to be effective in reducing unscheduled readmissions in the adult population.
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      • Young R.S.
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      Interventions to reduce 30-day rehospitalization: A systematic review.
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      Effectiveness of discharge interventions from hospital to home on hospital readmissions: A systematic review.
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      ,
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      • et al.
      Meta-analysis of clinical trials that evaluate the effectiveness of hospital-initiated postdischarge interventions on hospital readmission.
      Such discharge interventions appear particularly adapted to meet the needs of frail older people,
      • Craven E.
      • Conroy S.
      Hospital readmissions in frail older people.
      but the level of evidence is less consistent in this age group
      • Le Berre M.
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      and older adults at highest risk of readmission are often excluded from transitional care interventions.
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      Dedicated “transition coaches”
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      Interventions to reduce 30-day rehospitalization: A systematic review.
      ,
      • Coleman E.A.
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      may assist patients during this critical period by bridging hospital-to-home transition, improving handover and coordination of care, and reducing the rate of unplanned readmissions.
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      The objective of this study was to evaluate the impact of a nurse-run bridging program on the rate of unplanned readmissions or emergency department (ED) visits of patients aged ≥75 years within 30 days from discharge of a geriatric acute care ward.

      Methods

      Type of Study

      We conducted a multicenter stepped-wedge cluster-randomized trial. Ten geriatric care units constituted the clusters. The study included 7 periods of 2 months each. All units started simultaneously to recruit patients as a control condition, and 1 to 3 clusters joined the intervention at each step. No implementation phase was planned. The detailed protocol has been published previously.
      • Occelli P.
      • Touzet S.
      • Rabilloud M.
      • et al.
      Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stay units: Study protocol of the PROUST stepped-wedge cluster randomised trial.

      Setting

      The study took place in 10 geriatric acute care units, of which 3 were university hospitals and 7 were general hospitals.

      Participants

      All patients aged 75 years or older hospitalized in a participating acute care geriatric unit for at least 48 hours and returning home after hospitalization (ie, without transfer to step-down community hospital or rehabilitation unit) were screened prospectively from July 2015 to August 2016. Patients were included if they were deemed at risk of hospital readmission after returning home based on the presence of at least 2 of the following criteria derived from the Triage Risk Screening Tool
      • Meldon S.W.
      • Mion L.C.
      • Palmer R.M.
      • et al.
      A brief risk-stratification tool to predict repeat emergency department visits and hospitalizations in older patients discharged from the emergency department.
      and French guidelines
      HAS: Haute Autorité de Santé
      Note méthodologique et de synthèse bibliographique: Comment réduire le risque de réhospitalisations évitables des personnes âgées ?.
      :
      • Dependencies in daily living as assessed by the basic and instrumental scales for activities of daily living (ADL and IADL);
      • Previous admissions: 1 unscheduled hospital admission during the 3 previous months, or 2 or more unscheduled hospital admissions during the previous year;
      • Presence of a “geriatric syndrome”: 2 or more falls during the previous year, undernutrition, diagnosed major cognitive disorder, or depression;
      • One or more chronic diseases with high risk of acute decompensation or hospital readmission (eg, chronic heart failure, chronic respiratory failure);
      • Polypharmacy (defined as daily intake of 5 or more drugs);
      • Unfavorable social situation (social isolation, unreliable helper).
      Patients living in a retirement home (nursing or residential home) or benefiting from a hospital-at-home scheme and patients living further than 30 km (18 miles) from the inclusion cluster were excluded. Finally, patients could not be included in the study more than once in the event of readmission.
      Investigators were advised to offer participation to each consecutive patient eligible for inclusion.

      Intervention Condition

      The intervention was supported by a trained transition nurse (TN) at a patient level. The aim was to bridge the patients' pathways at 3 steps: (1) during hospitalization (support with discharge planning, communication with community services, and anticipation of needs after discharge); (2) on the day of discharge (making sure all elements of the care plan are made operational with regard to prescriptions or package of care (POC; ie, the combination of professional helpers and services put together to meet the person's assessed needs), providing a handover sheet with summary of hospitalization and care plan and providing a contact phone number in case of need); (3) and follow-up after discharge. This follow-up was of 1 month comprising 2 home visits (at 48-72 hours after discharge and during third week) and a minimum of 2 telephone calls during second and fourth week from discharge (see Occelli et al
      • Occelli P.
      • Touzet S.
      • Rabilloud M.
      • et al.
      Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stay units: Study protocol of the PROUST stepped-wedge cluster randomised trial.
      for further detail on the intervention). The TNs were external to the care team. All had work experience in a geriatric hospital department (short stay, rehabilitation, or out-of-hospital liaison service).

      Control Condition

      Patients were managed and discharged according to the usual care plan of each participating hospital. Communication of information to the primary care providers was left to the discretion of the medical teams, with no additional follow-up after discharge.

      Primary Outcome

      The primary outcome was a composite of at least 1 unscheduled hospital readmission or ED visit within 30 days from discharge. It was collected by a research assistant in both groups through systematic telephone calls to the patient and/or caregiver as well as systematic screening of the information system of the hospital in which the index admission took place.

      Secondary Outcomes

      The 2 elements of the main composite outcome were considered separately. Thirty-day mortality was recorded. Length of stay during index admission and delay for sending the discharge letter to general practitioners (GPs) were retrieved from medical records. After discharge, other secondary outcomes included an evaluation of the POC made available to patients in each group (access to different types of caregivers and professionals at home, namely, nurses, physiotherapists, health care assistants, housekeepers, and home care services; meals on wheels; and tele-survey systems) as well as the delay for initiation of the first actions of the POC after discharge. Patients' quality of life was assessed using the French version of EuroQoL-5D questionnaire,
      • Perneger T.V.
      • Combescure C.
      • Courvoisier D.S.
      General population reference values for the French version of the EuroQol EQ-5D health utility instrument.
      and patients' satisfaction with transition at 30 days after discharge was assessed with the Care Transition Measure–15 (CTM-15) questionnaire,
      • Coleman E.A.
      • Mahoney E.
      • Parry C.
      Assessing the quality of preparation for posthospital care from the patient's perspective: The care transitions measure.
      at 30 days after discharge. Time from decision about discharge until discharge and number of contacts between TN and primary care and other providers could not be collected as initially planned.
      • Occelli P.
      • Touzet S.
      • Rabilloud M.
      • et al.
      Impact of a transition nurse program on the prevention of thirty-day hospital readmissions of elderly patients discharged from short-stay units: Study protocol of the PROUST stepped-wedge cluster randomised trial.

      Sample Size

      The sample size was determined using the method developed by Hussey and Hughes.
      • Hussey M.A.
      • Hughes J.P.
      Design and analysis of stepped wedge cluster randomized trials.
      The expected percentage of events (unscheduled hospital readmission or emergency visit) in the control condition was 20%. For a 1-tailed test, a type I error of 5%, a coefficient of variation between clusters of 10%, and an expected percentage of events of 10% in the intervention condition, the power was 70% for the inclusion of 84 patients per period. This represented a total of 588 patients. Taking into account around 7% of missing data on the outcome, the number of patients to be included was 630.

      Randomization

      For feasibility reasons, the randomization had to be rationalized to anticipate the recruitment of TNs given the wide area covered by the project and the recruitment capacity of each units: 3 separate geographical areas were decided pragmatically by grouping 3 or 4 close-by units. A computerized randomization generating random numbers was used to place each geographical area on the timeline of the study and randomize groups of units within each geographical area.
      Units were informed of the intervention date 2 months prior.

      Data Collection and Blinding

      In all patients, patient characteristics were retrieved by a research assistant from the inclusion document (filled in by study investigators) and medical files. TNs had no role in data collection for neither patient characteristics nor outcome measures. The study was open-labeled for patients, health professionals, and clinical research assistants, whereas statisticians were blinded for randomization and data analysis.

      Statistical Methods

      Patient characteristics are described using the absolute and relative frequencies for categorical variables and the mean and standard deviation (SD) for continuous ones. They were compared between the 2 conditions using the chi-square test and the Student t test for categorical and continuous characteristics, respectively.
      We estimated the probability for the patients to present the main outcome at 30 days after hospital discharge in both conditions using the Kaplan-Meier method, which allowed taking into account patients with a follow-up lower than 30 days. The probabilities of the main outcome were compared between the 2 conditions using the log-rank test.
      We used a Cox model stratified on the clusters to quantify the effect of the intervention on the main outcome. The intervention effect was quantified by the estimate of a hazard ratio (HR) with its unilateral 95% confidence interval (CI). The analysis was adjusted on the time period and successively on age, the presence of a geriatric syndrome, CIRS-G score, social deprivation, the number of severe comorbidities, polymedication, and cognitive impairment in 3 categories (mild, moderate, severe), as the distribution of these criteria were unbalanced at baseline. The adjusted analyses were carried out on complete data. A 1-tailed P value < .05 was retained to conclude on statistical significance as no negative impact of the intervention was anticipated.
      We carried out the same type of analysis for each component of the main outcome.
      For analysis of secondary outcomes, we used the Mann-Whitney test to compare delays and scores between the 2 conditions, the chi-square test for categorical outcomes, and the log-rank for comparing survival curves.
      All the analyses were carried out using the statistical software SAS, version 9.4.

      Ethics

      Approval for the study was obtained from the hospital ethics committee, the Institutional Review Board, and the French Data Protection Authority (ID RCB 2014-A00898 39: 10 September 2014). As stipulated by French law, patients were informed of the study and nonrefusal was notified in the medical file.

      Results

      Study Population

      In total, 705 patients were included over 7 time periods of 2 months. Figure 1 shows the study flowchart. The recruitment diagram per time scale for the intention-to-treat population is pictured in Table 1. Baseline characteristics of patients are presented at the individual level in Table 2 and at the cluster level in Supplementary Table 1.
      Table 1Inclusions per Cluster and Time Period (Intention-to-Treat Population)
      Geographic AreaSequenceCluster (Center)Time PeriodTotal
      1234567
      July 2015Sept 2015Nov 2015Jan 2016Mar 2016May 2016July 2016
      TN 11A
      University teaching hospitals.
      1822181816175114
      2B7678711753
      C4461194543
      TN 23D12691514121583
      4E1688515161583
      TN 35F
      University teaching hospitals.
      122018191513299
      G
      University teaching hospitals.
      303416136124115
      H
      Centre H joined the study at period 4 (+TN 4).
      ---6951232
      6I52312102842
      J966571741
      Total113108911121089380705
      Each time period was of 2 months. Periods in intervention are presented in bold.
      University teaching hospitals.
      Centre H joined the study at period 4 (+TN 4).
      Table 2Patient Characteristics at Baseline (N = 705)
      Control (SF) (n = 369)Intervention (TN) (n = 336)P Value
      P values correspond to the results of Student t test for continuous variables and chi-square test for categorical variables and distribution. Significant values are presented in bold.
      Demographics
       Age, y, mean (SD)87.0 (5.5)86.8 (5.4).69
       % female63.763.4.94
      Social environment
       % living alone (n = 702)50.949.2.65
       % with no professional helper or POC (n = 698)29.425.4.24
       % with social deprivation
      According to inclusion criteria.
      11.921.4<.001
       % with nonelective hospitalization in last 3 mo28.529.8.70
      Medications
       Medications on admission
      % with ≥5 medications79.766.7<.001
      Number of medications, mean (SD)7.47 (3.26)6.49 (3.17)<.001
      % with at least 1 psychotropic drug (n = 704)59.159.7.87
       Medications on discharge
      Number of medications, mean (SD)7.49 (3.21)7.28 (2.88).37
      % with at least 1 psychotropic drug (n = 704)61.565.4.29
      Comorbidities
       % with at least 1 condition with high risk of readmission
      According to inclusion criteria.
      51.856.5.20
       No. of comorbidities, mean (SD) (n = 658)6.64 (2.45)6.94 (3.37).20
       No. of severe comorbidities
      Three- and 4-weighted comorbidities on CIRS-G scale.
      , mean (SD)
      1.35 (1.12)1.14 (1.19).022
       CIRS-G score, mean (SD) (n = 658)12.8 (5.0)12.1 (6.0).11
       % with presence of a geriatric syndrome
      According to inclusion criteria.
      60.271.7.001
      Functional assessment
       ADL score (of 6), mean (SD)4.2 (1.8)4.3 (1.7).75
       IADL score (of 4), mean (SD)1.8 (1.5)1.8 (1.4).95
       GIR score (of 6), mean (SD) (n = 455)3.8 (1.3)3.9 (1.3).57
      Nutritional assessment
       BMI, mean (SD) (n = 612)24.91 (5.42)25.19 (5.39).52
       Albumin level, g/L,
      Adjusted to C-reactive protein level.
      mean (SD) (n = 610)
      35.4 (5.0)35.3 (4.6).77
       % with swallowing problems (n = 698)11.27.6.10
      Falls risk
       % using walking aid device (n = 689)6458.8.17
       Walking speed, m/s, mean (SD) (n = 98)0.46 (0.32)0.49 (0.39).73
       Falls risk
      Subjective assessment from clinician on inclusion.
      (n = 527), %
      Low23.828.1.55
      Moderate47.144.5
      High29.027.4
       % stop walking when talking (n = 403)55.639.0.94
       % able to stand on one foot >5 s (n = 442)12.418.7.08
       % able to rise from floor (n = 643)57.650.5.07
      Mental health
       % with delirium on admission (n = 704)27.924.8.35
       Cognitive impairment
      Subjective assessment from clinician on inclusion.
      (n= 541), %
      No47.236.4.029
      Moderate40.745.9
      Severe12.117.7
       MMSE score, mean (SD) (n= 413)20.7 (6.4)20.6 (5.7).90
       % with confirmed depression
      According to Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-V), criteria.
      (n= 451)
      11.812.5.82
       Mini-GDS score (n = 419), %
      067.055.1.15
      112.518.1
      29.714.4
      36.87.0
      44.05.3
      ADL, Activities of Daily Living (Katz); CIRS-G, Cumulative Illness Rating Scale–Geriatric; mini-GDS, short version of Geriatric Depression Scale; GIR, “Groupe iso-Ressource” French overall assessment of physical and mental autonomy ranging from 1 (complete dependency) to 6 (independent); IADL, instrumental activities of daily living (Lawton); MMSE, Mini-Mental State Evaluation; POC, package of care.
      N = 705 unless otherwise specified.
      P values correspond to the results of Student t test for continuous variables and chi-square test for categorical variables and distribution. Significant values are presented in bold.
      According to inclusion criteria.
      Subjective assessment from clinician on inclusion.
      § Three- and 4-weighted comorbidities on CIRS-G scale.
      Adjusted to C-reactive protein level.
      ∗∗ According to Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition (DSM-V), criteria.

      Implementation

      The intervention was implemented as planned on its main components (see Supplementary Table 2). In terms of postdischarge follow-up, 78% (262 of 336) participants in the intervention condition received 2 home visits and 2 telephone calls, and 326 participants (97%) received at least 2 follow-up contacts (home visit and/or telephone call).

      Main Outcome

      Sixty-five patients (17.6%) had at least 1 unscheduled hospital readmission or emergency visit in the control condition vs 52 patients (15.5%) in the intervention condition. At the cluster level, the number of events in each cluster is available in Supplementary Table 3. For the 117 patients who had at least 1 event of the main outcome, the median time of event occurrence was 14 days, ranging from 7 to 21 days.
      The probability of unscheduled hospital readmission or emergency visit at 30 days of follow-up was estimated at 17.7% (95% CI: 13.8%-21.6%) in the control condition and 16.2% (95% CI: 12.1%-20.3%) in the intervention condition (log-rank test P value = .75) (Figure 2). When considering the 2 elements of the composite main outcome separately, the probability of unscheduled readmission at 30 days was estimated at 15.3% (95% CI: 11.6%-18.9%) in the control condition and 14.1% (95% CI: 10.3%-18.0%) in the intervention condition (P = .81). The probability of emergency visit at 30 days was estimated at 12.5% (95% CI: 9.1%-15.9%) in the control condition and 10.3% (95% CI: 7.0%-13.6%) in the intervention condition (P = .48).
      Figure thumbnail gr2
      Fig. 2Probability of readmission or ED visit within 30 days after discharge in both groups (blue line: control group, red dashed line: intervention group).
      After adjustment for time period, the HR quantifying the effect of the intervention on the main outcome was estimated at 0.61 (upper limit of the unilateral 95% CI = 1.11; P = .09) (Supplementary Table 4).
      Cox models adjusted for age, CIRS-G score, presence of a geriatric syndrome, number of severe comorbidities, polymedication, or social deprivation showed similar results. When adjusting for cognitive impairment, the estimate of the effect of the intervention increased and became statistically significant (HR = 0.45; upper limit of the unilateral 95% CI = 0.88; P value = .03). Finally, in the multivariate Cox model adjusted on the time period and all the characteristics that appeared to be unbalanced between the 2 groups, the effect of the intervention was not statistically significant (HR = 0.58; P value = .12) (Supplementary Table 4).
      The results of the model highlighted a heterogeneity of the main outcome rate according to the time period (P = .02), but there was no linear trend toward increased rates of readmission over time (P = .15). The rate of unscheduled hospital readmission or emergency visits during the seventh period was 2.6 times greater than the rate during the first time-period (P = .05) (Supplementary Table 5).

      Secondary Outcomes

      Seven deaths (1.9%) were recorded within 30 days from discharge during the study in the control condition and 4 (1.2%) in the intervention condition. Survival curves were not significantly different (log-rank test P value = .52).
      The mean length of stay of index admission was of 10.6 days (SD = 6.2) in the control condition and was significantly increased by about 1 day (11.8 days; SD = 6.5) in the intervention condition (P = .01).
      Concerning the effective implementation of a POC, there was a significant increase in the rate of presence of community health care professionals in the intervention condition at the end of follow-up (Table 3). The intervention did not reduce the delay for setting up the first aid or caregiver, which was of 13.2 days in the control condition (SD = 9.0) vs 13.5 days (SD = 6.6) in the intervention condition (P = .29).
      Table 3Presence of Community Health Care Professionals at End of Follow-Up in the Control and Intervention Conditions
      Presence at end of follow-upControl, n (%) (n = 369)Intervention, n (%) (n = 336)P Value
      Health care assistant10 (2.7)20 (6.0).03
      Housekeeper48 (13.0)109 (32.4)<.001
      Home care services32 (8.7)78 (23.2)<.001
      Physiotherapist35 (9.5)105 (31.3)<.001
      Nurse60 (16.3)196 (58.3)<.001
      Meals on wheels23 (6.2)64 (19.1)<.001
      Tele-survey system13 (3.5)58 (17.3)<.001
      The mean delay for sending a discharge letter to GPs was significantly longer in the intervention condition (mean 13.5 days, SD = 7.9) compared with control (mean 11.1 days, SD = 6.6; P < .001).
      We observed no significant difference between conditions in terms of quality of life measured by EuroQol-5D [mean score in the control condition = 0.29 (95% CI: 0.20-0.38); mean in intervention = 0.36 (95% CI: 0.31-0.41); P = .19], nor patient satisfaction [mean CTM-15 score in control condition = 42.55 (95% CI: 37.3-47.8); mean in intervention = 39.79 (95% CI: 34.2-45.4); P = .48]. The return rate of the questionnaires was low (respectively 37% in intervention and 24% in control condition).

      Discussion

      In this study aimed at bridging hospital-to-home transition of older patients through the intervention of a transition nurse, we were unable to show a statistically significant reduction in the rate of unscheduled readmissions or ED visits. Nevertheless, the intervention resulted in an increased rate of presence of health care professionals at 4 weeks of follow-up. Length of stay of index hospitalization and delay for sending a discharge letter to GPs were significantly longer in the intervention condition. We observed no differences in mortality rates, quality of life and satisfaction measures between study phases.
      In the adult population in general, recent meta-analyses and reviews found a reduction of the rate of hospital readmissions associated with discharge interventions.
      • Braet A.
      • Weltens C.
      • Sermeus W.
      Effectiveness of discharge interventions from hospital to home on hospital readmissions: A systematic review.
      ,
      • Leppin A.L.
      • Gionfriddo M.R.
      • Kessler M.
      • et al.
      Preventing 30-day hospital readmissions: A systematic review and meta-analysis of randomized trials.
      ,
      • Branowicki P.M.
      • Vessey J.A.
      • Graham D.A.
      • et al.
      Meta-analysis of clinical trials that evaluate the effectiveness of hospital-initiated postdischarge interventions on hospital readmission.
      Patients with at least 2 home visits and 2 telephone calls postdischarge had the lowest likelihood of readmission.
      • Branowicki P.M.
      • Vessey J.A.
      • Graham D.A.
      • et al.
      Meta-analysis of clinical trials that evaluate the effectiveness of hospital-initiated postdischarge interventions on hospital readmission.
      The overall relative risk reduction for hospital readmissions was about 20% within 30 days and within 3 months of discharge.
      • Braet A.
      • Weltens C.
      • Sermeus W.
      Effectiveness of discharge interventions from hospital to home on hospital readmissions: A systematic review.
      ,
      • Leppin A.L.
      • Gionfriddo M.R.
      • Kessler M.
      • et al.
      Preventing 30-day hospital readmissions: A systematic review and meta-analysis of randomized trials.
      This indicates that it should be possible to show a benefit of transition programs for patients, perhaps by combining them with other actions.
      Previous studies conducted in older people showed low or no impact of transition programs on hospital readmissions.
      • Leppin A.L.
      • Gionfriddo M.R.
      • Kessler M.
      • et al.
      Preventing 30-day hospital readmissions: A systematic review and meta-analysis of randomized trials.
      ,
      • Le Berre M.
      • Maimon G.
      • Sourial N.
      • et al.
      Impact of transitional care services for chronically ill older patients: A systematic evidence review.
      • Linertová R.
      • García-Pérez L.
      • Vázquez-Díaz J.R.
      • et al.
      Interventions to reduce hospital readmissions in the elderly: In-hospital or home care. A systematic review.
      • Roper K.L.
      • Ballard J.
      • Rankin W.
      • Cardarelli R.
      Systematic review of ambulatory transitional care management (TCM) visits on hospital 30-day readmission rates.
      ,
      • Buurman B.M.
      • Parlevliet J.L.
      • Allore H.G.
      • et al.
      Comprehensive geriatric assessment and transitional care in acutely hospitalized patients: The Transitional Care Bridge Randomized Clinical Trial.
      A recent retrospective cohort study conducted in the United States among Medicare beneficiaries suggests that care transition care programs may be effective in reducing mortality and health costs within 30 to 60 days from discharge.
      • Bindman A.B.
      • Cox D.F.
      Changes in health care costs and mortality associated with transitional care management services after a discharge among Medicare beneficiaries.
      In this study, authors noted that the rate of patients benefiting from such program remained relatively low (around 5% in 2015), highlighting implementation complexities outside the context of clinical trials.
      • Bindman A.B.
      • Cox D.F.
      Changes in health care costs and mortality associated with transitional care management services after a discharge among Medicare beneficiaries.
      Recent reviews conclude that most effective interventions were oriented toward patient empowerment and support patient capacity for self-care,
      • Braet A.
      • Weltens C.
      • Sermeus W.
      Effectiveness of discharge interventions from hospital to home on hospital readmissions: A systematic review.
      ,
      • Leppin A.L.
      • Gionfriddo M.R.
      • Kessler M.
      • et al.
      Preventing 30-day hospital readmissions: A systematic review and meta-analysis of randomized trials.
      a better integration of caregivers into the discharge process,
      • Rodakowski J.
      • Rocco P.B.
      • Ortiz M.
      • et al.
      Caregiver integration during discharge planning for older adults to reduce resource use: A metaanalysis.
      ,
      • Hesselink G.
      • Schoonhoven L.
      • Barach P.
      • et al.
      Improving patient handovers from hospital to primary care: A systematic review.
      and a more formalized medication review process.
      • Hesselink G.
      • Schoonhoven L.
      • Barach P.
      • et al.
      Improving patient handovers from hospital to primary care: A systematic review.
      ,
      • Kwan J.L.
      • Lo L.
      • Sampson M.
      • Shojania K.G.
      Medication reconciliation during transitions of care as a patient safety strategy: A systematic review.
      In the context of frail older patients, a comprehensive medication review and a more active role of caregivers are needed (eg, with a discharge letter intelligible to the patient and caregiver, useful contacts and instructions on what to do in case of warning signs of decompensation, and education programs on self-management).
      • Backman C.
      • Johnston S.
      • Oelke N.D.
      • et al.
      Safe and effective person- and family-centered care practices during transitions from hospital to home—A web-based Delphi technique.
      Nurse-led transition programs should support and combine with such interventions.
      In our study, we observed a higher rate of community professionals at 30 days from discharge in the intervention group, showing that the TN was effective for facilitating the implementation of the POC. However, we were surprised to find that the mean delay for implementing the first professional support exceeded 12 days. There were also important delays for communication of discharge summaries to GPs in both conditions. This corroborates the hypothesis that setting up a POC in older people may be impaired by issues in care coordination. Further studies seeking to understand the factors that impact care coordination after discharge are needed.
      • Greysen S.R.
      • Harrison J.D.
      • Kripalani S.
      • et al.
      Understanding patient-centred readmission factors: A multi-site, mixed-methods study.
      Our study has several strengths. First, this study was based on an elaborate stepped-wedge design, which allowed the intervention to be tested in 10 different hospital care settings, in different population basins, and with 4 different TNs, therefore taking into account possible heterogeneity in the delivery of the intervention. In the review by Leppin et al, the vast majority of the studies (19/24 studies) were conducted in a single academic hospital and 15/24 studies had a single individual meaningfully involved in the delivery of the intervention.
      • Leppin A.L.
      • Gionfriddo M.R.
      • Kessler M.
      • et al.
      Preventing 30-day hospital readmissions: A systematic review and meta-analysis of randomized trials.
      Second, our intervention was designed in order to be applicable in different settings in a context of current practice. Medical teams were left responsible for discharge planning and decided on elements such as medication review.
      • Legrain S.
      • Tubach F.
      • Bonnet-Zamponi D.
      • et al.
      A new multimodal geriatric discharge-planning intervention to prevent emergency visits and rehospitalizations of older adults: The optimization of medication in AGEd multicenter randomized controlled trial.
      TNs were also given flexibility within the framework of the intervention to plan patients' follow-up according to the patients' and/or caregiver's availability, adapt the time required to each patient. Finally, the inclusion period covered 14 months, which made it possible to take into account seasonal variations in the readmission rate.
      Our study has some limitations. First, our study may have been underpowered. Indeed, the readmission rate in the control condition (17.6%) was lower than the expected 20%. In other studies, mostly conducted in USA, the rates were similar, ranging from 11% to 19%.
      • Craven E.
      • Conroy S.
      Hospital readmissions in frail older people.
      ,
      • Lanièce I.
      • Couturier P.
      • Dramé M.
      • et al.
      Incidence and main factors associated with early unplanned hospital readmission among French medical inpatients aged 75 and over admitted through emergency units.
      • van der Ven M.J.
      • Schoon Y.
      • Olde R.M.
      Unplanned readmissions of frail elderly patients: A retrospective analysis of admissions in a teaching hospital.
      • Cotter P.E.
      • Bhalla V.K.
      • Wallis S.J.
      • Biram R.W.S.
      Predicting readmissions: poor performance of the LACE index in an older UK population.
      • Gusmano M.
      • Rodwin V.
      • Weisz D.
      • et al.
      Comparison of rehospitalization rates in France and the United States.
      Furthermore, we had set ourselves an ambitious relative risk reduction target of 50%, and the observed reduction (around 40%) in relative readmission risk was lower than expected. Second, we observed that more socially deprived patients were included in the intervention condition. To limit the risk of selection bias, investigators were advised to include all consecutive eligible patients, irrespective of the control or intervention condition. However, in the case of an open-cluster trial, investigators might have included some patients in a targeted way rather than consecutively during intervention, based on the knowledge that a TN would assist with discharge. Although the analyses were adjusted on patients' characteristics, this may also explain the longer hospitalization stay observed in the intervention condition. Third, patient characteristics with an element of subjectivity such as geriatric syndromes or cognitive impairment may be prone to error of measurement. Therefore, the results of the secondary analyses with adjustment on the unbalanced characteristics at baseline need to be interpreted with caution, in particular the significant effect of the intervention after adjustment on cognitive impairment that was missing for 164 patients (23%). Fourth, an assessment of preventability of readmissions would have been required to better evaluate the effectiveness of the intervention. A previous meta-analysis suggests that almost 1 in 4 readmissions within 30 days can be avoidable.
      • van Walraven C.
      • Jennings A.
      • Forster A.J.
      A meta-analysis of hospital 30-day avoidable readmission rates.
      Readmission at 30 days and over may be linked more to coordination issues between primary care providers and hospitals than quality of hospital care.
      • Kangovi S.
      • Grande D.
      Hospital Readmissions—Not just a measure of quality.
      It would seem warranted to assess the impact of the intervention on a longer term (eg, 90 days), especially given the observed delay of implementation of POCs, close to 12 days in both groups. Finally, the low response rate on the Quality of Life and transition satisfaction questionnaires prevented us from drawing conclusions on potentially relevant judgment criteria from the patients' point of view.

      Conclusions and Implications

      We could not confirm nor exclude that nurse-led bridging programs are effective in preventing 30-day unplanned readmissions in older patients and in reducing the time required to set up a POC. This type of program could be improved by better integrating patients and their caregivers into the management plan, and by including a more formalized medication review process. Given the difficulty of evaluating this type of complex program, future studies should also include mixed methods to evaluate the implementation of the intervention.

      Acknowledgments

      The authors thank (in alphabetic order) Sabrina Ait, Joëlle Oriol, Gilles Berrut, Laetitia Bouveret, Simon Conroy, Pascale Cony-Makhoul, Claire Falandry, Béatrice Galamand, Sophie Hommey, Blandine Lafitte, Clémence Lecardonnel, Sophie Lefebvre, Yoann Lherm, Isabelle Martin, Marianne Miller, Jacqueline Minot, Geneviève Paldino, Alice Pelisset Vanhersecke, François Puisieux, Anne Richard, Véronique Robin, Anne-Cecile Rouveure, Cécile Vesvre, and Sophie Watelet.

      Appendix

      Supplementary Table 1Baseline Characteristics at Cluster Level: Intention-to-Treat Analysis
      ControlIntervention
      Number of individuals in cluster, median (min-max)30.5 (8-99)26 (7-96)
      Median age in cluster, median (min-max)85.23 (82.75-88.27)86.58 (84.86-88.5)
      % women in cluster, median (min-max)66.07 (44.44-76.47)64.48 (33.33-76.47)
      Number of women in cluster, median (min-max)19.5 (4-58)18.5 (4-59)
      % living in flat (vs house), median (min-max)54.73 (26.67-75)53.57 (29.63-86.67)
      % living alone, median (min-max)52.23 (12.5-55.88)46.88 (25-62.5)
      GIR at inclusion in cluster, median (min-max)3.77 (3-4.44)3.82 (3.14-5.33)
      CIRS-G at inclusion in cluster, median (min-max)12.45 (6.73-18.38)12.4 (7.62-21.47)
      Number of individuals in cluster, mean (SD)36.9 (30.6)33.6 (27.7)
      Mean age in cluster, mean (SD)85.37 (1.7)86.56 (1.28)
      %women in cluster63.03 (9.98)61.39 (12.6)
      Number of women in cluster, mean (SD)23.5 (19)21.3 (17.6)
      % living in flat (vs house), mean (SD)53.67 (16.4)57.09 (16.7)
      % living alone, mean (SD)46.26 (13.6)46.35 (12.1)
      GIR at inclusion in cluster, mean (SD)3.82 (0.47)4.03 (0.63)
      CIRS-G at inclusion in cluster, mean (SD)12.27 (3.39)13.27 (5.1)
      CIRS-G, Geriatric Cumulative Illness Rating Scale.
      GIR (“Groupe iso-resource”) corresponds to a French classification of the level of dependency of patients, ranging from 1 (completely dependent for activities of daily living) to 6 (completely independent).
      Supplementary Table 2Implementation of the Intervention
      TimeControl ConditionIntervention as Planned (32)Intervention as Delivered
      During Hospitalization
       During the patient's stay in hospital
      The medical team delivered a medical and geriatric assessment of the patients according to existing recommendations.

      Apart from prescriptions and discharge summary, there was no transitional care file, except for 1 center (no. 5).
      Data about the patient, his caregiver, his primary care physician, and current primary care providers was to be collected (adaptable to the patient's context). TNs were to check that the admission geriatric assessment has been carried out.

      A transitional care file was created to assist the TNs (adaptable by the TN).
      The transitional care file contained information about hospitalization:
      • -
        hospital stay
      • -
        context of life
      • -
        primary care providers before hospitalization
      • -
        autonomy at discharge
      • -
        medical history
      • -
        geriatric assessment at discharge
      • -
        discharge plan
      • TN customized the file.
      A transitional care file was always (n = 3 TNs) or often (n = 1 TNs) done, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.


      Tools were always (n = 3) or often (n = 1) available to complete the transitional care file, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
      The discharge was planned by the medical team through contact with the families.

      The support of a social worker was proposed.
      TNs should take part in discharging planning in collaboration with the medical team.No dedicated meeting. Direct communication with speakers according to availability of the TN.

      The TN regularly visited the department or following a call from the medical team.
      A discharge plan was enough detailed: often (n = 2) or not often (n = 2), as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.


      Integration within hospital teams was often easy (n = 3) or not often easy (n = 1), as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
       When the day of hospital discharge is set
      Patient and family informed by the physician or chief nurse of the expected day of discharge.

      No communication of information to the primary care providers.

      Transport was planned by chief nurse.
      TNs should check that the date of returning home is known by the patient, his caregiver, and the primary care physician.

      TNs should check the organization of transport if needed.
      TNs met the patient during hospitalization.

      TNs met the families or contacted them by phone.
      Patient visit was always (n = 3) or often (n = 1) achievable, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
      Recommendations were to send the discharge letter to GPs within the following days after discharge.TNs should check that the discharge summary and plan have been transmitted to the primary care physician.The TN recalled the doctors from the services in case of absence of discharge summary.No influence on the mean delay for sending a discharge letter to GPs (intervention: mean 13.5 days, SD = 7.9 compared to control: mean 11.1 days, SD = 6.6; P < .001).
      Specialized follow-up consultations planned by the medical team if necessary.TNs should check that a primary care physician visit is planned during the month following discharge.The TNs called GPs prior to discharge.Contact with GPs was often easy (n = 4), as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
      No handover sheet or other tools for transition.TNs were to prepare the handover sheet, which includes the meetings scheduled, the contacts scheduled with the TN, the telephone number of the TN, and the contact information of the primary care providers.

      A handover sheet was intended for patient and primary care providers
      No handover sheet was used.

      TN had calling cards.
       The day of hospital discharge
      Delivery of prescriptions, not always done on the day of discharge.

      Explanations to patients/caregivers about prescriptions and care plan were left to the discretion of the medical teams.
      TNs should check that the prescriptions for the discharge care plan have been written.

      TNs were to explain the discharge plan to the patient and/or his caregiver.
      If done, not always done the day of dischargeVerification of the prescriptions in accordance with the discharge plan was always (n = 2), often (n = 1), or not often (n = 1) achievable, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.


      Explain the prescriptions to patients/caregivers always (n = 1), often (n = 1), or not often (n = 2) achievable, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
      Provision of a discharge summary to the patient at the discretion of the team and delay of provision variable.The completed handover sheet should be given to the patient or caregiver.

      TNs should check that the inpatient nursing care plan, along with the medical discharge summary, is in the handover sheet; check that the visits scheduled are planned in accordance with the patient or caregiver's availability.
      No handover sheet
      TNs should check that the social worker has been associated to the discharge plan and informed.TN ensured that workers were contacted either directly or through the families.Care plan was often (n = 2) or not often (n = 2) detailed enough, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
      Follow-up by home visit and telephone
      NoneTNs were commissioned to verify the effective implementation of human and material aids.

      TNs should ask about difficulties and seek to resolve problems, help to prevent the risk of falls by having a look at the environment at home, ensure good medication compliance, verify the autonomy and clinical status of the patient, and contact stakeholders if necessary, retrieve the results of biological monitoring and of medical visits.

      The transitional care file is intended for the TN: home part (adaptable by the TN)
      Transitional care file contained information about home follow-up:
      • -
        effective implementation of human and material aid
      • -
        difficulties concerning the autonomy and clinical status of the patients
      • -
        risk of falls
      TN customized the file.
      Verification of the effective implementation of human and material aid was always (n = 1) or often (n = 3) achievable, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.


      Verification of medication compliance was often (n = 4) achievable, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.


      262 patients received 2 visits and 2 phone calls.
      Answer questions from the patient and his caregiver.TN gave a call number to patients/caregivers/primary care providers (phone permanence).There was never, often (n = 1), or not often (n = 3) calls by patients during phone permanence, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.


      There was never (n = 1), often (n = 1), or not often (n = 2) calls by primary caregivers during phone permanence, as declared by TN.
      Feedback questionnaire administered to each TN at the end of the study.
      Provide regular reports to the primary care providers (by completing the handover sheet) and to the geriatrician.No handover sheet; TN gave regular updates on patients to the medical team
      GP, general practitioner; TN, transition nurse.
      Feedback questionnaire administered to each TN at the end of the study.
      Supplementary Table 3Number of Events (Table A) and Event-Free Survival Probability (Table B) in Each Cluster
      A
      ClusterTotalEventCensoredPercent Censored
      1114179785.09
      299168383.84
      3115209582.61
      44363786.05
      55384584.91
      64183380.49
      74253788.10
      883196477.11
      983127185.54
      103262681.25
      70511758883.40
      B
      ClusterSurvival (Control), %Survival (Intervention), %Maximal Follow-up Time (Control)Maximal Follow-up Time (Intervention)
      183.7584.912727
      283.7484.902929
      382.1383.402929
      485.3886.442121
      583.6084.772727
      680.4181.782222
      788.1289.001414
      874.7276.442828
      984.7985.892323
      1080.8382.181616
      Supplementary Table 4Estimates of the Hazard Ratio Quantifying the Effect of the Intervention on the Rate of the Main Outcome (Unscheduled Hospital Readmission or Emergency Visit) and on the Rate of Each of Its 2 Components: Results of the Cox Models Stratified on the Clusters
      ModelsHR Intervention vs Control (Unilateral 95% CI)P Value
      Main outcome
       Nonadjusted0.92 (—, 1.34).36
       Adjusted on period0.61 (—, 1.11).09
       Adjusted on period and age0.64 (—, 1.16).11
       Adjusted on period and GS0.60 (—, 1.09).08
       Adjusted on period and CIRS-G0.78 (—, 1.49).26
      Unscheduled hospital readmission
       Nonadjusted1.05 (—, 1.56).57
       Adjusted on period0.63 (—, 1.21).12
      Emergency visits
       Nonadjusted0.88 (—, 1.37).31
       Adjusted on period0.70 (—, 1.46).21
      CI, confidence interval; CIRS-G, Cumulative Illness Rating Scale–Geriatric comorbidity score; HR, hazard ratio. GS: geriatric syndrome.
      Period corresponding to the 7 time periods of 2 months of the study.
      Supplementary Table 5Estimate of the Hazard Ratios Quantifying the Effect of the Intervention and Periods (Reference Period: Period 1) on the Main Outcome (Unscheduled Hospital Readmission or Emergency Visit): Results of the Cox Model Stratified on Clusters
      Hazard Ratio (95% Confidence Interval)P Value
      Intervention vs control0.61 (—, 1.11).09
      Period 11
      Period 20.75 (0.38, 1.51).42
      Period 30.96 (0.47, 1.95).91
      Period 40.96 (0.46, 1.99).91
      Period 51.78 (0.87, 3.62).11
      Period 60.82 (0.29, 2.56).69
      Period 72.61 (1.01, 6.65).05

      Supplementary Data

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