Reducing readmissions to hospitals and ED visits has been a priority among health
systems and skilled nursing facilities. Approximately 20% of Medicare-funded hospitalizations
result in discharge to a skilled nursing facility (SNF). Transitions to and from the
hospital setting frequently occurs. In an analysis of SNF hospital readmissions 23%
were found to be preventable. To reduce hospital readmissions from SNFs, we have deployed
the Urgent Care model (UCM) within the SNF setting. Urgent care is typically defined
as healthcare that is needed for a condition that requires prompt attention (within
24 h) but is not a life-threatening emergency. UCM are designed to manage unscheduled
conditions, which often arise outside core office hours. The UCM has rapidly emerged
over the last several decades out of demand to alleviate ED wait times and visits
for patients. Several studies found that UCM have reduced visits to nearby EDs.
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© 2022 Published by Elsevier Inc.